Tenancy Officer / Property Management
Location:
Adelaide City Fringe
Pay:$58/hour + super
Employment Type:
Temporary – Immediate Start
Excellent opportunity to transition from residential property management into community housing.
About the Opportunity
We're looking for an experienced and people-focused Tenancy Officer to join a supportive team and manage a portfolio of residential properties within the community housing sector.
This is a rewarding role where you'll combine tenancy management, customer service, property inspections and stakeholder engagement to help create positive outcomes for tenants and communities.
You'll work closely with tenants, support services, maintenance teams and community organisations to deliver responsive tenancy services and help build safe, sustainable communities.
What You'll Be Doing
Reporting to the Team Leader, you will be responsible for the day-to-day management of a tenancy portfolio, including:
- Managing residential tenancies in line with the South Australian Residential Tenancies Act and community housing requirements
- Coordinating property allocations, tenant sign-ups, transfers and vacant properties
- Conducting routine, entry and exit inspections
- Managing rental accounts, rent reviews and payment arrangements
- Responding to tenancy enquiries and resolving issues with professionalism and empathy
- Coordinating maintenance requests with contractors and maintenance teams
- Preparing documentation and attending SACAT matters when required
- Maintaining accurate tenancy records and reporting
- Building strong relationships with support providers and community organisations
- Connecting tenants with appropriate support services
- Contributing to tenant engagement and community development activities
- Supporting compliance, workplace safety and continuous improvement initiatives
About You
We're keen to hear from candidates who have:
- Previous experience in tenancy management, residential property management or housing services
- Strong knowledge of the South Australian Residential Tenancies Act
- Excellent communication, customer service and conflict resolution skills
- Experience working with people from diverse backgrounds, including vulnerable and disadvantaged communities
- Strong organisational skills and the ability to manage competing priorities
- High attention to detail and accurate record-keeping skills
- The ability to work independently while contributing positively to a team
- Experience using property management systems and Microsoft Office
- A proactive, solutions-focused approach
Highly Desirable Experience
- Community housing or social housing experience and a background in residential property management
- Experience conducting property inspections
- Experience working within not-for-profit organisations
- Understanding of the Residential Tenancies Act, tenancy processes and dispute resolution
- Experience using tenancy management software platforms, ideally Chintaro
What's On Offer?
- Competitive hourly rate of $58/hour + super
- Meaningful work that makes a real difference in people's lives
- Supportive and collaborative team environment
- Ongoing training and professional development
- Varied and rewarding work where no two days are the same
- Opportunity to contribute to positive housing outcomes across South Australia
Essential Requirements
Before applying, please ensure you meet the following requirements:
- Minimum 2 years of proven, recent experience as a Tenancy Officer or in Residential Property Management
- Current National Police Clearance
- Valid Working with Children Check
- Current South Australian Driver's Licence
- Full Australian working rights
- Availability to commence immediately
- Currently living in Adelaide
How to Apply
If you're passionate about supporting successful tenancies and helping people thrive in their communities, we'd love to hear from you.
Apply today and take the next step in your property or housing career.
Please submit your application in Word format.
For a confidential discussion, contact Taryn on 0477 703 020 or email taryn@edgerecruit.com.au.
