Ready to level up and flex your great communication skills?
Work in an inclusive and meaningful office role with great pay! Appointment booking - NOT SALES
Full time hours (Monday to Friday) (occasional weekend work (penalty rates) once a month once up and running)
In-Office role (some flexibility)
Are you the kind of person who’s great with people, talking on the phone, IT savvy and seeking to work in a fun team where you can make a difference?
Work for a reputable organisation in a genuine role
We’re on the lookout for bright, friendly, and proactive humans who seek that foot in the door to an exciting role where you will help real people get the care they need — quickly, kindly, and with total confidence.
This contact centre role will involve :
- Working in a high volume call centre environment where extensive training will be invested in you
- A four-week training program to set you up for success.
- Managing clinic bookings like a scheduling superhero
- Dealing with multiple CRM systems and navigating through tabs
- Handling appointment requests like a pro — fast, accurate, and always helpful
- Responding to urgent requests with calm, care, and confidence
- Linking up with other offices to make sure nobody gets left behind
- Giving customers and clients the info they need — where to go, what to expect, and what’s next
- Keeping things moving smoothly so customers aren’t stuck waiting
- Sharing info with key staff and the wider team (teamwork = dreamwork)
- Knowing your stuff so you can answer questions like a boss
- Staying sharp and learning new things to help out even more
- Keeping records accurate and up to date — always
- Completing admin bits with care and attention (yes, details matter!)
- Work in a coroporate office with great facilities and opportunity for great social connections and where you can belong
A full time Monday to Friday role (In-OFFICE) and occasional weekend work (penalty rates will apply - great opportunity to top up your earnings) - Possible long term prospects
- Be part of a friendly, supportive team that actually gets you
- Develop real-world skills you’ll use forever (like communication, time management, and multitasking like a champ)
- Feel great knowing you’re helping people every single day
- Opportunities to grow your career
- Work in a fast-paced environment where no two days are the same
- Work on the edge of the CBD
- Work in a highly supportive team with great managers
A great communicator with a positive vibe
Calm under pressure and quick on your feet
Super organised (or ready to level up those skills)
Self-driven and committed to work
Tech-friendly and ready to learn new systems
Passionate about helping people and making a difference
Able to work full time hours (this is not a work from home role)
A working with children clearance will be required to commence in this role
Ready to bring your energy, ideas, and personality to a role that actually means something?
Apply now — your future self will thank you.
How to apply
Interested in finding out more?
Please contact our friendly and approachable Temp Consultant Taryn on 0477703020 for a confidential discussion or simply apply now!
If I were you, I would follow up on your application after you have submitted the CV as this will show that you are keen, a genuine job seeker and not afraid to talk on the phone!
Please submit your resume in word format.
You can send me an email also taryn@edgerecruit.com.au
www.edgerecruit.com.au
#SCR-taryn-widdows
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
