This purpose-driven organisation delivers secure, affordable housing through a unique cooperative housing model. Operating across multiple local government areas, it supports a network of community-managed housing providers while directly managing a portfolio of affordable homes. With a strong focus on values, empowerment, and intentional community living, the organisation is grounded in the international principles of co-operation and a commitment to social impact. They provide not only tenancy and asset management services but also guidance on governance, compliance, capacity building and future planning for housing providers.
About the Role
As Business Services Manager, you’ll lead the organisation’s business operations across finance, HR, IT, governance, compliance, and risk. Working closely with the CEO and managing a small team and third-party providers, you will ensure operational excellence and regulatory compliance while driving ongoing improvement and organisational growth. This role provides the perfect blend of strategic oversight and hands-on management in a progressive, values-led organisation making a tangible difference in people's lives.
Key Responsibilities
This is a diverse and hands-on leadership role. Your key areas of focus will include:
- Leading and managing all administrative functions to ensure smooth and efficient operations
- Overseeing financial operations including transactions, rent accounting, creditor and debtor management and financial controls
- Supporting governance processes including Board reporting and company secretarial duties
- Maintaining compliance and risk management frameworks to meet regulatory obligations
- Overseeing HR administration, recruitment processes, and contributing to people and culture initiatives
- Managing IT systems and infrastructure with a focus on cybersecurity and operational efficiency
- Supporting member organisations (housing co-operatives) with financial, governance, and compliance advice
- Attending member organisation meetings and providing capacity-building guidance
- Assisting the CEO with business development activities and strategic initiatives
- Leading business improvement projects and managing external contractors and advisors
To thrive in this role, you will be a highly capable operator with broad business management experience, ideally within the not-for-profit, housing, or community services sector. You will bring:
- Relevant qualifications or equivalent industry experience in operations, business or finance
- Demonstrated experience in governance, compliance and risk frameworks
- Financial acumen with experience in budgeting, forecasting and financial performance analysis
- A proactive approach to business improvement, systems development and service delivery
- Experience supporting Boards or Committees and preparing Board-level reports
- Ability to build strong relationships with internal teams, external partners and volunteer-led member groups
- Excellent project management and coordination skills
- Strong IT skills and confidence working across cloud-based systems and databases
- A people-centred leadership style with strong interpersonal and stakeholder engagement skills
- Current driver's licence and ability to travel within SA as required
You will be joining a passionate, committed and values-driven organisation making a real difference to the lives of tenants and communities across South Australia. The culture is supportive, collaborative, and professional - with a strong sense of purpose underpinning day-to-day work. You will have the opportunity to shape future-focused operational improvements, lead meaningful change, and work alongside a dedicated team.
Apply Now
This is a fantastic opportunity for an experienced operations or business services leader ready to contribute to a socially impactful organisation. For further information or a copy of the position description, please contact Mary-Jane Massicci or Sandra Vannini on (08) 8232 2220, or click Apply Now and submit your application as a Word document. #SCR-mary-jane-massicci-1
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
