Practical Strategies for Workplace Conflict Resolution

NEW EVENT

📅 Date: Wednesday, 27 May 2026
⏰ Time: 12.30PM-1.30PM
📍 Venue: Level 6, 261 George Street, Sydney NSW 2000

Conflict is inevitable in law firms. What separates high‑performing practices from costly distractions is how disputes, grievances, and investigations are handled once they arise. With 23% of employees passively open to new opportunities in 2026, poorly managed internal conflict is quietly driving avoidable attrition, reputational risk, and lost productivity across the profession.

Hosted by Suhini Wijayasinghe, Head of HR Solutions at people2people and host of the Ahead of the Curve podcast, this session draws on more than 15 years’ experience advising law firms and professional services organisations on high‑risk people issues.

Key session takeaways:
• The critical distinction between managing conflict early and resolving formal disputes later, and the cost of getting this wrong
• How organisational justice applies in law firms, including procedural, distributive, and interactional fairness in investigations and partner‑led decisions
• Best‑practice approaches to complaints, grievances, and workplace investigations that are defensible, compliant, and commercially sensible
• Common mistakes law firms make that escalate internal issues into Fair Work claims, performance disputes, or exits
• How fair, well‑run processes directly impact retention of lawyers, associate engagement, and firm culture
• Practical decision‑making frameworks partners and leaders can apply immediately when issues arise in‑practice
This is designed for firms that want to protect talent, minimise risk, and handle conflict with the same discipline they apply to client matters.

This session is ideal for legal professionals navigating performance concerns, workplace tensions, restructures, or compliance risks. Expect practical frameworks, real-world examples, and clear strategies you can apply immediately, without cutting corners.